Terms of Access
Visitors may enter the museum only if wearing a face mask and with a valid ticket with a specific visit turn assigned at the moment of purchase.
The rental of audio guides, devices with keyboards, and viewers is suspended.
Group visits, accompanied or not, are allowed up to 15 participants, including the guide, subject to the use of their own PPE (personal protection equipment) and ensuring social distancing. In the case of heterogeneous groups accompanied by a guide, the latter must enforce the safety distance within the group.
The use of lifts is limited to one person at a time, and is preferably reserved to visitors with mobility difficulties and one accompanying person.
The use of toilets inside the buildings will be regulated in such a way as to always provide for social distancing (1.5 meters).
The cafeteria service at Palazzo Massimo will remain closed.
Immediately before entering the venues, visitors will check their body temperature using infrared devices.
If the temperature is higher than 37.5°C, visitors will be asked to return home immediately and to inform their general practitioner; they will be asked to provide their personal data (first name, last name, telephone number) to be communicated to the health authorities.
Subsequently, visitors will pass the dematerialized ticket control.
Visitors will follow the signs placed at the entrances to respect the 1.5 meters distance.
Visiting routes will be one-way, avoiding as much as possible the intersections of flows.