Accessibility and public services

Prepare your visit

Download the maps:

Baths of Diocletian | Palazzo Massimo | Palazzo Altemps | Crypta Balbi

Cafeteria  

Caffetteria Massimo is a cafe located at Palazzo Massimo, with access both from inside the museum and from the outside, at Via Giovanni Amendola, 6.  

Bookshop

At Baths of Diocletian, Palazzo Massimo and Palazzo Altemps, you will find bookshops showcasing publications and catalogues of the Museum, as well as studies and novels dedicated to antiquity and more. Additionally, there are publications and readings tailored for children, provided by the Museum’s educational service.  

Animals

At each location of the National Roman Museum, access is only permitted to small-sized animals and they must be transported in carriers. However, guide dogs accompanying visually impaired visitors and animals used for Pet Therapy (with appropriate certification) are allowed into the museum premises.  

Together at the National Roman Museum

The National Roman Museum is committed to providing the best possible experience for all our visitors. 

Visitors with limited mobility

All of our museum sites are accessible to persons with limited mobility thanks to our designated pathways that avoid structural and architectural barriers.  

  • Palazzo Massimo
    The entrance is to the right of the stairs. Please use the intercom for assistance. Lifts and accessible restrooms are on the ground floor and second floor.  
  •  Baths of Diocletian
    The entrance is through the gate on the right. Please use the intercom for assistance. Lifts and accessible restrooms are available on the ground floor and second floor.  
  • Palazzo Altemps
    Lifts are available on the ground floor and accessible restrooms are available on the second floor. 
    We provide wheelchairs for people with limited mobility at each of our museum sites. You can sit, relax, and read in the exhibition spaces of the sites.  

Blind or visually impaired visitors

  • We offer free visits designed to assist these visitors, led by our specially trained Educational Service staff. At Palazzo Altemps, Palazzo Massimo and Baths of Diocletian, a Facilitated Communication and Augmentative & Alternative Communication guidebook is available free of charge. Booking information: mn-rm.servizioeducativo@cultura.gov.it
  • At Baths of Diocletian, visually impaired visitors on self-guided tours can enjoy the tactile exploration of all original artifacts that are not protected by glass bollards.  
  • We also have a Braille version of the Museum guidebook available, created by the Educational Service of the National Roman Museum in collaboration with schools in the Rome area participating in On-the-job training for high-school students projects (Alternanza Scuola Lavoro). Download the guidebook here for Palazzo Altemps.

Visitors with learning difficulties

  • We offer free visits designed to assist these visitors, led by our specially trained Educational Service staff. 
  • In the Palazzo Altemps museum, a Facilitated Communication and Augmentative Alternative Communication guidebook is available free of charge.
    Booking information : mn-rm.servizioeducativo@cultura.gov.it

Deaf or hard of hearing visitors

  • The security staff, found in the public services reception, are trained to give simple practical indications in ISL.
  • Video-guides in ISL are currently being prepared.

Families

For families visiting with small children, the National Roman Museum has the following services available:

  • Baby changing rooms
    In the Baths of Diocletian and Palazzo Altemps
  • Breastfeeding spaces
    In the Crypta Balbi and Baths of Diocletian
  • Pushchair parking spaces
    You can leave pushchairs at the cloakroom or ticket offices in any of the museums

Journal
We have created a journal to enhance the experience for our young visitors. It’s a booklet that your child can use to learn about the Museum and its works of art through activities and games, making the visit more engaging and enjoyable.