Accessibility and public services

Together at the National Roman Museum

The National Roman Museum guarantees all its visitors the best possible visit to its sites.

Visitors with limited mobility

All of our sites at the National Roman Museum can be accessed by individuals with limited mobility thanks to our designated pathways that avoid structurally difficult routes.

  • Palazzo Massimo
    Entrance is to the right of the stairs. Press the intercom.
    Lifts and toilets for disabled visitors can be found on the ground floor and the second floor.
  • Baths of Diocletian
    Entrance is at the gate on the right.
    Press the intercom. Lifts and toilets for disabled visitors can be found on the ground floor and the second floor.
  • Palazzo Altemps
    Lifts and toilets for disabled visitors are available.
  • Crypta Balbi
    Lifts and toilets for disabled visitors are available.

Visitors with limited mobility

  • Wheelchairs are available for individuals with limited mobility in each of the Museum sites.
    You can sit, relax and read in the exhibition spaces of the sites.

Blind or visually impaired visitors

  • Free tactile visits are available to offer tactile exploration of all the Museum’s original works, where conservation protection allows. These visits are led by our specially trained Educational Service staff.
    Booking is mandatory for these visits, and this can be done at: mn-rm.servizioeducativo@beniculturali.it
  • At the Baths of Diocletian site, people with visual disabilities on independent visits can enjoy tactile exploration of the originals displayed outside the windows without bollards.
  • A copy of the Museum guidebook in Braille is also available, created by the Educational Service of the National Roman Museum in collaboration with schools from the Rome area involved in Alternanza Scuola Lavoro (On-the-job training for high-school students) projects.
    Download the guidebook here

Visitors with learning difficulties

  • Free visits designed to help these visitors are available, led by our specially trained Educational Service staff.
  • In the Palazzo Altemps museum, a Facilitated Communication and Augmentative Alternative Communication guidebook is available free of charge.
    Booking information : mn-rm.servizioeducativo@beniculturali.it

Deaf or hard of hearing visitors

  • The security staff, found in the public services reception, are trained to give simple practical indications in ISL.
  • Video-guides in ISL are currently being prepared.

Families

For families visiting with small children, the National Roman Museum has the following services available:

  • Baby changing rooms
    In the Baths of Diocletian and Crypta Balbi
  • Breastfeeding spaces
    In the Crypta Balbi and Baths of Diocletian
  • Pushchair parking spaces
    You can leave pushchairs at the cloakroom or ticket offices in any of the museums

Journal
We have created a journal to give our young visitors a more enjoyable and engaging experience, in the form of a booklet that your child can use to learn about the Museum and its works through activities and games.